Managed IT Services Chicago

Dear business owner,

Frustrated with your current IT support?

Does it feel like there's always something going wrong with your IT? Maybe your provider is slow to respond, leaves urgent emails unanswered for hours, or simply isn't proactive enough.

Whether it's slow service, reactive fixes, or inadequate security, we know the struggles you face because we often get these complains from businesses like yours...

That’s why we're here to make things right. We’ve built our services around preventing IT issues from interrupting your operations. Let’s work together to make sure your business runs without a hitch.

Schedule a consultation

Real businesses, real results

Don't just take our word for it, hear from those we serve...

I had a challenge with the IT for my small business that my internal team could not figure out. Version2 came to the rescue and had me up and running in no time. Their patience and expertise meant so much because, like most businesses, I need my IT to service my clients. Great service, great results!

Carrie Lannon

V2 is our partner in cybersecurity!!! As a small business, we have enough to pay attention to without having to deal with making sure our data and our customer's data is safe and/or we aren't hacked. If any of this happens, it will take time away from focusing on our customers. V2 has implemented new approaches and tools to protect our investment and time.

Kurt Sundberg

We have worked with the people at Version 2 for more years than I can remember. Everyone enjoys working with them. They are excellent!

Pete Eckland

I've used Version2 for years. They take our computer security very seriously. Always give me the best recommendations for my needs. Very responsive if we do have a issue.

Bill Clement

We heavily rely on Version2, and they have responded to every challenge. They work well with end users, minimizing disruptions, and are expedient in their responses. Their processes and offerings have kept our data and staff safe and economically future-proofed! We highly recommend them for any IT needs.

Craig Meadows

I have been working with Version2 for over 15 years, and they are by far the best Computer hosting and support company I have ever worked with. Their customer service and response time are second to none. They have solved every problem I have presented to them. They receive my highest rating.

Dennis Weil

I have used Version2 since they started. They continue to impress me with their skills and professionalism.

Robert Gid

Working with Version2, we have the benefits of having our own in-house IT person without the cost

Greg Ney

Version2 provided us with excellent start to finish service in moving our company's data processes into the cloud. They delivered on every promise made and provided outstanding support during the transition period. No details, however small were overlooked. Version2 exceeded our expectations.

Jeffrey Barrad

We decided to go with Version2, LLC several years back, and it is one of the best business decisions we have ever made. Version2 immediately started to get our network best practice ready. They identified vulnerabilities and secured our network, migrated us over to Microsoft 365, and enhanced our security where it was lacking.

chuck Clardy

Version2 has been our IT support team for 15+ years. One of the many things they do right is take the time to really get to know their clients. They help us make smart IT decisions for our business that make sense for our workflow and our budget. Craig and EVERYONE on the Version2 team is excellent!

K40Electronics

Version2 has been our outsourced IT department for the past 15 years and has always done great work! Recently, we did a major upgrade to our network and security protocols, and V2 explained our options, gave us several alternatives, and implemented the system we chose.

Anthony Madonia

Why Version2?

Top 11 reasons Chicago businesses trust us for their IT support needs

From prompt responses to speedy resolutions, let's show you why choosing Version2 is the smartest decision you can make for your business...

We aim to respond in less than 30 minutes

We respond to your IT support request on average in less than 30 minutes, because we know that when it comes to IT issues, every minute counts.

We resolve most kinds of IT issues within an hour

We work hard to ensure your IT issues are resolved within an hour—your business should never have to crawl to a halt.

99.99% uptime for core services with money-back guarantee

You can always rely on us to keep everything running smoothly. If we fall short, we'll credit your account with 2% of your monthly service fee for each instance of downtime exceeding 0.01%.

99% of our customers have stayed with us

At Version2, we have a 99% customer retention record. Our customers have stayed with us over the years because they trust our consistency and care.

Real-time dark web monitoring

We'll keep close watch on the dark web to ensure your data never ends up where it shouldn’t.

Automated, up-to-date patch management system

We implement an automated patch management system that ensures all software is up-to-date and secure, reducing risks and boosting performance. If we fail, you’ll get a FREE vulnerability scan.

Personal onboarding specialist

Ready to switch? You’ll have a dedicated specialist to guide your team through onboarding for a smooth transition. Not satisfied? We’ll conduct a FREE and comprehensive post-onboarding health check.

Quarterly IT and business goal alignment

Every quarter, we’ll meet to ensure that your IT is in step with your business goals. If we underperform, we’ll compensate you with free IT budget planning and forecasting assistance.

Clear and concise service agreements

At Version 2, we believe in being upfront, honest and transparent. We'll never spring up on you with hidden fees or surprise charges.

Flexible quarterly SLA reviews and updates

Our SLAs are dynamic, evolving with your business. We regularly review them to ensure alignment with your needs. You also get free service credits if we don't meet the agreed metrics.

Special rates for long-term partnerships

We value our loyal clients, so if you choose to commit long-term by signing a multi-year contract, we’ll support your decision with attractive discounts.

Give us a call

Here's what you get

Unmatched efficiency, robust security, and rock-solid reliability

Efficient problem solving

With us, most issues are resolved within an hour. Faster problem resolution translates to minimized downtime, helping you maintain continuous operation and service excellence, giving you an edge over your competitors.

Reliable security measures

We offer robust protection against cyber threats by proactively managing your security to prevent potential breaches. This keeps your data safe and secures your business reputation, while also reducing potential financial liabilities from data breaches.

Proactive IT management

We anticipate problems before they arise. This approach minimizes unexpected failures and optimizes your operations, making your systems more reliable and allowing your team to focus on core business activities without interruptions.

Scalable tech solutions

Our solutions adapt as your business grows. Whether you’re expanding your team, services, or market reach, our technology scales with you, ensuring you have the IT infrastructure needed to support growth and adapt to market changes efficiently.

Personalized service

We'll work closely with you to understand your business needs and tailor our services accordingly. This bespoke approach ensures that IT solutions are specifically aligned with your business goals, maximizing efficiency and effectiveness.

Get all your IT issues resolved in a snap